Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Water Department
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Water Department
Locations
- Customers may mail their water bills in the self-addressed envelope provided with their bill or may bring in person to City Hall.
- There is a night drop located in the breezeway between the Police Department and City Hall East Box marked "After Hours Payments"
- All additional fees, deposits, and required paperwork must be processed in person at City Hall East.
- There is no other authorized paying station for the City of El Monte Water Department.
- Customers may mail their water bills in the self-addressed envelope provided with their bill or may bring in person to City Hall.
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Water Department
Please refer to our Service Requests page.
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Water Department
The City of El Monte Water Department sends out bills on a bimonthly basis every:
- January
- March
- May
- July
- September
- November
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Water Department
Get information on our Water Rate page.
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Water Department
No, we do not. -
Water Department
No person other than an employee of the City of El Monte is authorized to turn off your water service. Please call our Water Desk to set up an appointment.